How a home visit works with a remote physician
The kit is built for one scenario: a nurse is with the patient, the physician is not, and the physician needs more than a phone call to make a decision. MedConnect follows the assisted teleconsultation model, where the on-site clinician acts as the physician's hands—what US programs often call the telepresenter.
In the home
- 1. The nurse arrives, opens the kit and starts MedConnect on the laptop or tablet.
- 2. The nurse retrieves the patient record, verifies consent and starts the consultation.
- 3. The physician joins from a virtual waiting room by secure video.
- 4. The nurse takes vital signs, an ECG, heart and lung sounds and ear, throat or skin images while the physician watches and directs.
After the exam
- 5. Device outputs—ECG PDF, recordings, images, measurements—attach to the consultation record automatically.
- 6. The physician documents the assessment and plan in the record.
- 7. The nurse carries out the plan in the home and schedules the next visit.
- 8. Coordinators see consultation activity across nurses from one dashboard.
Two video streams run at the same time: one shows the patient's face, the other carries the device feed, such as the otoscope or exam camera image. The physician sees the patient and the exam together rather than switching between screens.
What's in the home health kit
The US basic configuration uses FDA-cleared and FDA-registered devices. Each device was checked against the FDA 510(k) and registration databases; the clearance numbers are listed so your compliance team can verify them directly.
| Device | What the physician gets | US regulatory status |
| Edan iM3s vital signs monitor | Blood pressure, SpO2, pulse and temperature displayed live during the visit | FDA-cleared, 510(k) K202892 / K233038 |
| Edan SE-1515 12-lead ECG | A 12-lead tracing with the PDF report attached to the consultation automatically. The DX12 wireless acquisition unit avoids a cable run across a living room; DP12 is the USB option | FDA Class II, 510(k) K152427 |
| Riester ri-sonic USB stethoscope | Heart and lung sounds streamed to the remote physician | FDA-cleared, 510(k) K132560 |
| Firefly digital otoscope and exam camera | Ear, throat, skin and wound images on the second video stream | FDA Class I, 510(k)-exempt, FDA-registered |
Agencies with different needs can add or swap devices from our telehealth equipment range. Device manufacturer documentation is available on request.
Kit, backpack or cart for mobile care
Home health and mobile clinics move between locations, so the form factor matters as much as the devices.
| Form factor | Best fit | Limits |
| Portable telehealth kit | Nurse home visits; car-based travel between patients; mobile clinic vans | Set up on a table or bed at each visit |
| Telehealth backpack | Community paramedicine, walk-up visits, homes with stairs or limited parking | Smaller device set than a full kit |
| Telehealth cart | A fixed base such as a clinic, assisted living facility or the van's exam room | Not designed to travel into private homes |
Many programs combine them: kits for field nurses and a cart or fixed telehealth station at the base clinic. See the full kit vs cart comparison.
Live visits and store-and-forward visits
MedConnect supports both. In a live (synchronous) visit the physician joins during the exam and can ask the nurse to reposition the stethoscope or retake a reading. In a store-and-forward (asynchronous) visit the nurse collects and uploads the exam data and the physician reviews it later. Store-and-forward is useful when physician availability does not match the visit schedule or when a live connection is not practical in the home.
Connectivity in the home
A live exam carries two video streams plus device data, so it needs a dependable connection at the point of care. Homes and rural routes vary widely. Rather than promise a single connection type, we validate connectivity requirements for your service area, devices and visit mix during configuration, and plan store-and-forward as the fallback where live video is not realistic.
Remote exams vs remote patient monitoring
A remote exam kit and remote patient monitoring solve different problems. Remote patient monitoring sends readings from devices the patient uses every day so the care team can spot trends between visits. A remote exam kit brings a fuller, clinician-performed exam—ECG, auscultation, otoscopy—into the home so a physician can assess the patient during a visit. Agencies often run both; this page covers the exam.
Not a consumer self-exam device
Consumer home exam devices are designed for patients or parents to use on themselves, often for minor acute complaints. MedConnect is not one of them. It is operated by a nurse, paramedic or other trained clinician, uses a 12-lead ECG and professional devices, and is aimed at home-bound, post-acute and chronically ill patients whose physician needs a reliable exam without a trip to the clinic.
Used in the United States for at-home consultations
MedConnect is deployed in France and six other countries. In the United States, a customer uses it for at-home consultations in partnership with clinics. The equipment is assembled and configured by Promotal (Groupe ELOI) in Ernée, France.
Security, EHR and billing
- HIPAA-ready, with a BAA: we sign a Business Associate Agreement. US customer data is hosted on AWS in the United States (us-east-1). Read more on telehealth compliance.
- Encryption: end-to-end encrypted video, TLS 1.3 in transit and AES-256 at rest. Promotal is ISO 27001:2022 certified (British Assessment Bureau).
- Your systems stay in place: MedConnect does not do billing or claims and does not replace your EHR or home health software. It connects to them through a REST API, HL7, GDT and FHIR R4 for vital signs. See the telehealth platform.
- Coverage rules vary: telehealth coverage for home health depends on payer and state. Your organization must validate them; the Center for Connected Health Policy and telehealth.hhs.gov are neutral starting points.
Delivery, training and support
We configure the kit for your workflow, ship it directly to your agency, train your nurses and physicians remotely and provide remote support afterwards. There is no US distributor and no on-site installation team—the kit is designed to be opened and used by your staff.
Procurement checklist for home health agencies
- Who operates the kit (RN, LPN, paramedic) and who joins remotely (agency physician, partner clinic, specialist)?
- Live, store-and-forward, or both? How many visits per nurse per day?
- Which exams the physician needs: vital signs, 12-lead ECG, auscultation, otoscopy, skin or wound imaging.
- Kit, backpack or cart—and how many of each.
- Connectivity across your service area.
- Which EHR or home health system the visit record must reach, and through which interface.
- BAA, security review and FDA documentation your compliance team requires.
- Training for nurses and physicians, and the support contact during visits.
Pricing is quote-based. It depends on the number of kits, the device set, the visit modes, integration work and training scope.
Funding a rural program? See our guide to Rural Health Transformation Program telehealth, and our pages for rural hospitals and rural health clinics and FQHCs.