The Telehealth Platform Built for Real Clinical Consultations
A real clinical consultation. Not just a video call.
While your teams juggle 4 separate tools, MedConnect runs the entire workflow — video, devices, patient record, billing, and specialist referral — in one screen. Deployed in 2–4 weeks. ISO 27001 + HIPAA certified. Built in France. Ready anywhere.
Professional equipment
- 50,000+
- teleconsultations performed
- 30+
- healthcare networks
- 4
- continents deployed
- 2–4 wks
- deployment time
Request a free trial of the platform now!
At the core of our solution, the platform:
One platform. Not four tools.
Scheduling, consultation, connected devices, patient record, billing, and teleexpertise: one interface, one login. We observed a competitor's center running 4 separate tools for a single consultation. MedConnect replaces all of them.
Device data in the file — automatically
12-lead ECG PDF uploaded to the patient record in 5 seconds. Digital stethoscope streams live audio to the remote doctor. Vital signs displayed simultaneously on both screens. No manual data entry. Full clinical traceability.
AI medical scribe + Elara, your clinical assistant
Our AI transcribes consultations in real time. SOAP note auto-generated in French, English, Arabic, or Italian. Elara creates patient records, checks availability, queries drug databases — in natural language.
Deployment flexibility for any environment
Cloud SaaS for standard deployments. Full on-premise for data sovereignty mandates — deployed for the Saudi Ministry of Health Hajj program. Local data center options available (US, EU, Middle East). Multilingual UI: FR, EN, AR, IT.
Certified. Hosted securely. Compliant everywhere.
Patient data hosted on HIPAA compliant cloud data centers. Local data center options: US customer data stays in the US, EU data in Europe. TLS 1.3 + AES-256 encryption. ISO 27001:2022 certified. On-premise option for full data sovereignty.
Want to learn more about what we do to protect your data?
Our security center
The hardware that makes clinical consultation possible
ECG, stethoscope, dermatoscope — natively integrated
12-lead ECG, digital stethoscope, dermatoscope, biological analyzer: every device streams live to the platform during consultation. The remote doctor sees and hears the examination as it happens — not in a report sent hours later.
Three configurations for three deployment contexts
Medical kit for home visits and mobile clinics. Cart for fixed consultation rooms and care facilities. Backpack for maximum field mobility. All configurations connect to the same platform.
CE certified. Assembled in France.
Groupe Eloi — 97 years in medical equipment manufacturing. All devices CE-certified for professional clinical use. Assembled and configured in Ernée, France.
Proven in the field. At scale.
15 systems deployed for the Saudi MOH Hajj 2025 program. Active deployments in the United States and Saudi Arabia. 1,500+ teleconsultations in New Caledonia's remote islands. Platform operating across 4 continents: Europe, Africa, the Middle East and the Americas.
Everything you need to deploy a telehealth program
The software platform
Teleconsultation, teleexpertise, patient file, AI tools, and billing — in one ISO 27001 certified, HIPAA compliant system.
Discover the platformThe medical hardware
Medical kit, cart, or backpack — pre-configured with all connected devices and ready to deploy in 2–4 weeks.
See the hardwareFull program support
Financing options, clinical training, and medical staff available on the platform. We support you end to end.
See full offerBuild a telehealth center
The complete technology stack to deploy nurse-led telehealth clinics. On-premise available, 20+ connected devices, deployed across 4 continents.
See the blueprintSee MedConnect in action
A nurse, a remote doctor, connected devices. This is what a first-time MedConnect user experiences.
Why Clinicians Choose MedConnect
A 12-lead ECG is captured, interpreted, and uploaded to the patient record in 5 seconds — no manual entry, no duplicate files. The remote physician sees the tracing the moment it is recorded.
After each consultation, the AI medical scribe generates a structured SOAP note in French, English, Arabic, or Italian. Over 50,000 clinical exams have been performed on the platform by 30+ healthcare networks across 4 continents — from primary care networks in rural France to Ministry of Health programs in the Middle East. Leading sites run up to 500 consultations per month. Our internal satisfaction survey rates the platform 4/5, with users citing improved access to care for isolated and mobility-impaired patients as the primary clinical benefit.
MedConnect integrates natively with Welch Allyn, MIR, Schiller, Riester, Cardioline, and EDAN devices. No middleware, no adapters. A standard deployment — cloud or on-premise — takes 2 to 4 weeks from contract signature to first patient consultation.
Clinician reviews
Satisfaction score · internal survey
« Access to care for isolated or mobility-impaired patients. »
Meyer Nicolas Independent nurse (IDEL)
« The ease of use and speed when recording vital signs. »
Cyprien Johanna Independent registered nurse (IDEL)
« All features — easy to learn and very intuitive. »
Lascaud Clarisse Nurse
Active sites handle 30 to 400 teleconsultations per month. Data collected via satisfaction survey sent to MedConnect platform users.
FAQ (Frequently Asked Questions)
What are the different pricing plans available for Promotal MedConnect?
The MedConnect software subscription starts at €150/month per system (up to 5 user accounts), including maintenance and updates. Hardware — kit, cart, or backpack — starts from €3,000. Most CPTS network and nursing home deployments qualify for public financing: French Health Insurance reimburses up to €350/year for video equipment and €175/year for connected devices, and regional health authorities (ARS) can fund deployments through the FIR regional intervention fund. Leasing options are also available. Contact us for a quote tailored to your territory.
Do you offer training or technical support for new Medconnect users?
Yes. Every deployment includes on-site clinical team training, technical support with a guaranteed 4-hour response time for critical incidents, and automatic software updates via the MedConnect Hub. A follow-up training session is available 3 months post-deployment. Our team includes clinical deployment specialists for multi-site and international programmes.
How can I assess whether Promotal MedConnect is right for my facility?
We offer a free, personalised 45-minute demo (remote or on-site), followed by a free trial with full platform access. The evaluation deployment is operational within 48 hours. Over 30 healthcare networks have chosen MedConnect after a trial period, including primary care networks, nursing homes, and independent nurse practices.
Is the diagnostic equipment included in the Medconnect software subscription?
Software and hardware are offered separately for maximum flexibility. The software subscription alone (€150/month) includes the video platform, patient records, AI medical scribe, and billing integration. Equipment — 12-lead ECG, connected stethoscope, blood pressure monitor, oximeter, dermatoscope — is added according to your clinical use cases and specialties. Bundled offers (software + CE-certified hardware) are available with volume pricing for multi-site deployments.
Are there additional costs for integrating Medconnect with other IT systems?
MedConnect integrates natively and at no extra cost with Omnidoc (tele-expertise), and CE-certified medical devices (Welch Allyn, MIR, Schiller, Riester, Cardioline, EDAN) via standard protocols — no middleware required. Shared medical record (DMP) connectivity is available. For specific integrations (practice management software, hospital information systems, HL7 FHIR), a custom quote is provided based on your existing systems.
Is the Medconnect platform compliant with data security and privacy standards?
Yes. MedConnect is ISO 27001:2022 certified and hosted on HDS-certified infrastructure (Hébergeur de Données de Santé — France's highest healthcare data standard), and is HIPAA compliant for international deployments. Medical hardware is CE-certified under MDR 2017/745. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). No health data is processed on servers outside the European Union.
MedConnect in the field
Discover our latest news, deployments and field insights directly from our LinkedIn page.
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