Booking and payment
Patients can book and pay for an appointment from their secure account.
Before, during and after the consultation
A secure patient portal connected to the clinical workflow
The MedConnect patient portal lets patients book, pay, join a video consultation and return to the information needed for follow-up. It extends the clinical platform without isolating the patient in a separate tool.
Verified capabilities
What patients can actually do
Each capability remains connected to the same record and care workflow.
Video-consultation access
The consultation link and patient journey remain in the same environment.
Care history
Upcoming and past consultations remain available to the patient.
Notes and vital signs
Available consultation notes and vital signs can be reviewed after care.
Clinical documents
Patients can access and upload health documents, including prescriptions stored as patient documents.
Scoped teleexpertise messaging
Messaging with a specialist is available within a teleexpertise request.
One continuous clinical thread
The portal is not an isolated layer
Appointments, the consultation, vital signs and documents remain in the MedConnect workflow. Integrations with third-party systems are scoped separately for each deployment.
- 1 · BeforeAuthentication, booking, payment and document upload.
- 2 · DuringAccess to the video consultation from the patient journey.
- 3 · AfterHistory, notes, vital signs and clinical documents remain available.
- 4 · When expertise is requestedSpecialist messaging stays within the teleexpertise request.
Customer identity
The same journey, under your brand
The public portal landing page can use the customer’s domain, logos, content and supported colors. This configuration is part of our white-label deployment service.
Explore white-label deployment →
Important scope boundaries
Prescriptions
Available as patient documents, without claiming a separate structured prescribing interface.
Messaging
Limited to specialist exchanges within a teleexpertise request.
Configuration
Enabled features, payment and integrations are confirmed during deployment scoping.
Frequently asked questions
What can patients do in the MedConnect patient portal?
Patients can authenticate securely, book and pay for appointments, join video consultations, review their history, notes, vital signs and clinical documents, and upload health documents.
Can patients access prescriptions in the portal?
Yes. Prescriptions can be made available as patient documents. MedConnect does not present this as a separate structured prescribing interface.
Can patients message a specialist?
Yes, within a teleexpertise request. The portal is not presented as a general patient-to-clinician messaging service outside that workflow.
Can the patient portal use the customer’s brand?
The public patient-portal landing page can be configured with customer identity, logos and supported colors through a white-label service provisioned by our teams.
Guided demonstration
See the complete patient journey
Tell us your organization type, appointment workflow and the documents you need to make available. We will demonstrate a relevant configuration.