Oral health at a distance
A teledentistry platform connects dental images, patient history and a remote dentist in one accountable workflow. MedConnect supports live video and asynchronous review with an FHD dental camera, secure patient records and documented follow-up—so an oral-health program can screen, triage and coordinate care beyond the dental office.
Teledentistry is not simply a video appointment. The American Dental Association distinguishes synchronous care—live, two-way interaction—from asynchronous or “store-and-forward” care, where recorded information such as photographs and video is securely transmitted for later evaluation. The reviewing dentist remains responsible for deciding whether the collected information supports an assessment and treatment plan.
MedConnect can be configured around either operating model. A live session lets the remote dentist guide the on-site operator while viewing the patient and captured oral images. An asynchronous session lets an authorized team collect a structured case for a dentist to review later—useful where dentist time, connectivity or time zones make live appointments difficult.
The US Department of Health and Human Services identifies secure video software, suitable computer hardware, handheld intraoral cameras and reliable connectivity as core technical requirements for teledentistry. The clinical workflow also needs identity, consent, documentation, access control and a clear escalation path—not just image capture.
| Layer | What it must do | MedConnect configuration |
|---|---|---|
| Image capture | Produce clear, correctly attributed oral images | FHD 1920 × 1080 autofocus dental camera with adjustable LED lighting |
| Consultation | Support live or delayed professional review | Secure video consultation and asynchronous case workflow |
| Clinical record | Keep history, images, assessment and follow-up together | Patient record, role-based access and documented consultation trail |
| Deployment | Fit the real point of care | Software with a clinic workstation, telehealth cart or portable telehealth kit |
| Governance | Respect privacy, licensure, consent and scope of practice | Configurable workflow; the healthcare organization validates local requirements |
Teledentistry can support preliminary evaluation, screening, consultation, follow-up, education, referral and care coordination. It cannot perform a hands-on procedure, and an image alone may not provide enough information for diagnosis. The dentist must decide when an in-person examination, radiograph, emergency referral or treatment visit is necessary.
Licensure, informed consent, supervision of allied personnel, permitted duties, record retention and reimbursement vary by jurisdiction. The organization deploying the service is responsible for validating those requirements wherever the patient receives care.
Teledentistry pricing depends on the number of sites and users, live versus asynchronous operation, dental-camera quantity, hosting, patient-record and integration requirements, training and deployment support. We quote the complete workflow because a camera without secure review and follow-up is not a teledentistry service, while software without suitable clinical images limits what the remote dentist can assess.
Solution design
Tell us who captures the images, who reviews them, whether sessions are live or asynchronous, and how many sites you plan to equip. We will scope the camera, platform and deployment requirements.
A teledentistry platform lets an oral-health team collect patient history and dental images, hold a secure live consultation or send the case for later review, document the dentist’s assessment, and coordinate appropriate in-person follow-up.
A professional workflow typically needs secure telehealth software, a computer or tablet, reliable audio and video, and a handheld intraoral camera. Some programs also use radiographs or digital scanners when clinically required and legally permitted.
Yes. In a store-and-forward workflow, authorized on-site staff collect the history, photographs, video or other permitted records and send them securely to a dentist for later review. Local licensure, consent, scope-of-practice and documentation rules still apply.
No. It can support screening, triage, consultation, follow-up and care coordination, but the reviewing dentist determines whether the available information is sufficient and when an in-person examination, radiograph, procedure or emergency referral is required.
Pricing depends on the number of sites and users, the live or asynchronous workflow, the dental-camera configuration, hosting and integration requirements, and implementation support. MedConnect provides a configured quote rather than representing unlike deployments with one fixed price.
