Promotal MedConnect

Clinical telehealth platform

Telemedicine Platform for Connected Clinical Care

MedConnect combines secure video visits, patient records, billing, specialist referral, AI assistance and data from compatible medical devices so care teams can run a structured remote clinical examination in one interface.

From $195/month per system — software, maintenance and updates included.

Regional or on-premise hosting
ISO 27001
GDPR
MedConnect consultation with structured blood pressure, oxygen saturation, pulse and temperature
50 000+
Exams completed
150+
Systems deployed
20+
Devices by configuration
2–4 sem.
Typical go-live timeline

What is a telemedicine platform?

MedConnect is professional telehealth software that runs remote consultations end to end: scheduling, secure video, patient records, billing and measurements from compatible medical devices configured for the deployment.

Most telehealth platforms stop at video. MedConnect is built around the clinical exam: devices approved during scoping feed the patient workflow, AI can prepare a draft note for review, and the built-in specialist-referral module works with your own experts. An optional Omnidoc connector can complement that workflow.

The platform supports regional cloud and on-premise deployment options. Architecture, data residency, identity and US BAA requirements are defined with your IT and compliance teams during implementation. The same software drives our telemedicine carts and telemedicine kits.

Product interface

Consultation, coordination, specialist referral, clinical assistance and mobile use in the default MedConnect theme.

MedConnect network waiting room with fictional patients and clinicians

Network waiting room

Care teams can see waiting patients and start the consultation from the same interface.

Screenshot 1 / 9

Video software or clinical telehealth platform?

Video connects the patient and clinician. MedConnect adds the clinical data, records, billing and actions needed to support diagnosis.

Capability Video-first software MedConnect
Secure video Core function Built into the clinical workflow
Structured patient record Separate tool or solution-dependent Measurements and documents together
Live diagnostic-device data Not designed for it Device and configuration dependent
Billing workflow Separate tool or solution-dependent Through configured connectors
Specialist referral Separate tool Built-in module, optional Omnidoc connector
Clinical report Manual entry AI-assisted draft for clinical review

MedConnect can complement your existing scheduling or line-of-business software by adding remote clinical exams, connected devices and a structured patient record.

Choose MedConnect if…

  • A nurse or care professional assists the patient.
  • The clinician needs live ECG, auscultation, images and vital signs.
  • Measurements from configured devices must feed the patient record.
  • You are deploying across multiple sites, teams or equipment configurations.
  • You need specialist referral, business-system integrations or a specific hosting model.

A video-first tool may be enough if…

  • You practise independently and only see your existing patients.
  • Your needs are limited to video, documents and payment.
  • You do not need medical devices, an assisted workflow or multi-site deployment.

MedConnect is designed to deliver a remote clinical examination and coordinate its workflow, not only to open a video call.

One software, the entire workflow

MedConnect telehealth software replaces fragmentation with a seamless flow.

MedConnect teleconsultation interface with real-time vital signs
Teleconsultation

Video consultation with built-in clinical exam

  • End-to-end encrypted video, simultaneous dual stream
  • Live data for configured devices and workflows
  • Vital signs visible to the remote physician
  • Measurements, documents and patient context together
Coordination

Shared scheduling and network waiting room

  • Multi-practitioner shared calendar with online booking
  • Network waiting room for healthcare organizations
  • Insurance-card and claim workflows through configured connectors
  • Built-in specialist-referral module, optional Omnidoc connector
MedConnect weekly team calendar with demonstration appointments
Elara-generated SOAP clinical draft with transcript and required clinician review
AI Agent Elara

AI scribe and built-in clinical assistant

  • Assistant available within the MedConnect workflow
  • AI-assisted clinical-note drafts
  • Human review required before clinical use
  • Capabilities and languages enabled by deployment

Transparent pricing

How much does MedConnect telehealth software cost?

Software subscriptions start at $195 per month per system, including software, maintenance and updates. Hardware, site count and specific integrations determine the total project price.

Software subscription

From $195 /month/system

  • ✓ Core platform access
  • ✓ Maintenance included
  • ✓ Updates included
  • ✓ Annual commitment available

Connected hardware

Configured to your needs

Devices are priced separately according to the clinical workflows required: ECG, auscultation, ultrasound, vital signs, dermoscopy or other exams.

Multi-site project

Custom quote

Volume pricing is available for multi-site deployments. Specific hospital-system or HL7/FHIR interfaces are scoped and quoted with your technical team.

Deployment and support

Go live in 2 to 4 weeks

Timing depends on the number of sites, devices and integrations. A MedConnect contact coordinates scoping, testing, training and go-live.

  1. 1

    Scoping

    Sites, users, clinical workflows and devices to connect.

  2. 2

    Configuration

    Hosting, accounts, permissions, integrations and patient journey.

  3. 3

    Testing

    Validation of devices, video and data flows.

  4. 4

    Training

    A half-day session with teams before go-live.

Devices feed the patient record

Devices and workflows approved during scoping can send their measurements to the structured patient record.

MedConnect Telemedicine Platform ECG 12 leads Stethoscope Spirometry Vital Signs Dermatoscope Ultrasound Patient Record ECG AUDIO SPIROMETRY VITALS (LIVE) HR: 72 bpm SpO2: 98% IMAGE VIDEO

AI built into the clinical workflow

Not a separate tool. An assistant that works while you care for patients.

AI Medical Scribe S O A P Elara — AI Agent Auto ECG Interpretation Image Analysis

See the difference in 30 minutes

Compliance built in, not bolted on

Your procurement checklist — already ticked.

MedConnect Compliance & Certification Live Audit COMPLIANT US PHI Deployment Configured environment + BAA Automatic Claims Integrated claims processing ISO 27001:2022 Certified June 2024 E-Prescriptions Integrated into patient record Insurance Integration Built-in reader, direct billing Health Record Sync National Shared Health Record Privacy Controls Defined for each deployment Auth & Biometrics Enterprise SSO, native MFA

Three scenarios, one platform

The same telehealth platform, three different contexts.

Nurse on home visit with MedConnect telehealth kit

Community health — Field

  • Coordinator manages 6 medical kits across 12 districts
  • Live ECG + vitals at the patient's home
  • Built-in specialist referral with your experts or through Omnidoc
  • Configured billing workflow and SOAP-note draft for review
MedConnect telehealth cart in nursing home corridor

Nursing home — Nights & weekends

  • Cart wheeled to bedside, no patient transport
  • Resident record synced with facility EHR
  • On-call physician connected in 3 minutes
  • 85% of consultations avoid patient transfer
Arabic MedConnect consultation with right-to-left interface and structured vital signs

International — Data sovereignty

  • Cloud, on-premise or hybrid deployment
  • 150 patients/day in async mode
  • 1,500+ teleconsultations (New Caledonia)
  • FR, EN, AR and IT catalogues — coverage confirmed during scoping

Customer deployments

MedConnect in real-world care pathways

From community clinics to remote territories, the same platform adapts to the clinical setting, connectivity and local organization.

CUBESANTÉ × Promotal MedConnect

A French assisted-teleconsultation network

CUBESANTÉ uses MedConnect technology so the care professional beside the patient can send vital signs and connected-device data to the remote clinician. The network delivers both clinic and home consultations.

Discover CUBESANTÉ ↗
Patients
23 000+
Clinics in France
14
Availability
6j/7

New Caledonia

Province Nord

More than 1,500 teleconsultations completed with ECG, ultrasound and diagnostic devices to reduce travel from remote areas.

France

CPTS Nord-Yonne

Six mobile kits deployed for local healthcare professionals through a telemedicine project approved by the regional health authority.

Ivory Coast

Dignité Sociale

An asynchronous diabetes and hypertension screening workflow enabling teams to handle up to 150 patients per day.

Available integrations and connectors

Omnidoc — Tele-expertiseOrdoclic — E-prescriptionsNetsoins — Nursing homesPro Santé ConnectEDAN Instruments — Medical devices

Integrations built around the care workflow

Data moves between the consultation, patient record, prescription, billing and devices. Required connectors are validated during technical scoping.

Netsoins

Resident record, vital-sign and consultation-report flows configured for each nursing-home project.

Specialist-referral module

Included in MedConnect and usable with your own specialists. The optional Omnidoc connector can extend the workflow to its professional network.

Ordoclic

Electronic prescriptions built into the consultation workflow.

Billing workflows

Insurance verification, billing and electronic claim generation where configured.

Medical devices

Equipment from Welch Allyn, MIR, Schiller, Riester, Cardioline and EDAN, subject to model and workflow validation during scoping.

Replace four tools with one telehealth software

Product documentation

A PDF to share with your team

Download the 8-page Promotal MedConnect catalog: software platform features, integrations, compatible connected instruments, deployment model and certifications (HDS, ISO 27001:2022, GDPR).

  • Detailed platform features
  • ISO/IEC 27001:2022, regional hosting and US BAA scoping
  • No sales call — just the PDF

Receive the documentation

FAQ — Telehealth software

Discover our hardware solutions

Our MedConnect telehealth platform + our connected devices = turnkey solution.