Promotal MedConnect

Teleexpertise software

Medical teleexpertise built into your telehealth platform

Create and track a teleexpertise (specialist eConsult) request directly in MedConnect with the patient record, attachments, status and secure messaging. The module works with your organization's own experts; the Omnidoc connector can extend the workflow to its network.

Native MedConnect module
Attachments and secure messaging
Omnidoc as an option
Native MedConnect teleexpertise module with an attachment, completed status and specialist response
Native
MedConnect module
1 record
Request and documents
Secure
Messaging and tracking
Optional
Omnidoc connector

What is medical teleexpertise?

Teleexpertise is a regulated telemedicine practice. A requesting professional remotely seeks the opinion of a consulted professional, without the patient having to travel. In France, reimbursement depends on eligibility conditions and the national agreement rules in force.

Nurse performing an ECG at a patient's home before a teleexpertise request
Level 1

TE1 teleexpertise (France)

A simple opinion between healthcare professionals. The requesting professional asks a clinical question based on the patient record. The consulted professional answers based on the information provided.

  • Asynchronous question and answer
  • Request tracked in the patient record
  • Reimbursement according to the rules in force
Level 2

TE2 teleexpertise (France)

A complex opinion requiring analysis of additional tests. The professional can attach an ECG tracing, images or lab results to the MedConnect request.

  • Analysis of additional tests
  • ECG, imaging and lab results added to the request
  • Workflow defined by the organization and the rules in force

Why MedConnect teleexpertise is different

The teleexpertise module is part of the MedConnect clinical workflow. It works with your own experts; Omnidoc can be added when you want access to its network.

Typical teleexpertise software

  • Platform separate from teleconsultation
  • Manual re-entry of patient data
  • Attachments exported and imported manually
  • No link to the patient record

Native MedConnect module

  • Request created and tracked in MedConnect
  • Clinical documents added to the request
  • Secure messaging and specialist response
  • Your experts natively, Omnidoc network as an option
Secure messaging and specialist response in the MedConnect teleexpertise module

Teleexpertise in 4 steps with MedConnect

From the clinical record to the specialist's reply, MedConnect brings the request, documents and messages together in one workflow.

1

The nurse performs the exam

12-lead ECG, vital signs, auscultation, dermatology images — the data flows into the MedConnect patient record.

2

The physician creates the request

The physician opens a teleexpertise request from the record, adds the relevant documents and states the clinical question.

3

The specialist responds

An expert from your organization responds in the native module. The Omnidoc connector can extend this workflow to its network.

4

Response in the record

The opinion, attachments, status and messages stay linked to the patient's care pathway in MedConnect.

Every specialty via teleexpertise

With the Omnidoc connector enabled, MedConnect can extend the native workflow to its network of professionals and specialties.

Dermatology

Connected dermatoscope

Pulmonology

Spirometer, stethoscope

Neurology

EEG, vital signs

ENT

Digital otoscope

Ophthalmology

Retinal camera

And many more: endocrinology, rheumatology, geriatrics, psychiatry, internal medicine… 110,000+ specialists on Omnidoc.

Medical teleexpertise in primary care networks and nursing homes

Teleexpertise is at the heart of coordinated care. MedConnect is already deployed in French primary care networks (CPTS) and nursing homes (EHPAD), with workflows adapted to each setting.

Healthcare professional using a MedConnect telehealth kit during a home visit

In primary care networks (CPTS)

Coordinated care pathway between local physicians

  • The general practitioner sends a TE1 or TE2 teleexpertise request from MedConnect
  • Your experts respond in MedConnect, with Omnidoc available as an option
  • The patient avoids waiting times of several months
  • In France, TE1/TE2 acts are reimbursed — added value for the CPTS
Assisted teleconsultation with a resident in their room at a care facility

In nursing homes (EHPAD)

Specialist access without moving the resident

  • The coordinating physician consults a specialist through medical teleexpertise
  • ECG, vital signs and images sent from the MedConnect record
  • The resident stays in the facility — no medical transport
  • Fewer emergency department visits, better continuity of care

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FAQ — Medical teleexpertise

Ready to bring teleexpertise into your care pathway?

Request a demo of the native MedConnect module: request, attachments, secure messaging and the specialist's reply. We can also present the optional Omnidoc connector.